Official Information Act Requests

The Official Information Act 1982 (OIA) allows you to request official information held by all New Zealand government agencies, including Te Whatu Ora. The people and groups able to make an OIA request are:

citizens
permanent residents
visitors to New Zealand
body corporates registered or with a place of business in New Zealand.

At Te Whatu Ora we strive to be fair and open. We will make information available unless there is a good reason to withhold it.

OIA requests

For all Te Whatu Ora OIA responses that are proactively released from the 1st of January 2023 please visit Te Whatu Ora - OIA

Examples of information you can ask us for

Internal policies and processes.
Generalised health data.
Contracts.
Information about health providers.

Read the OIA legislation - Offical Information Act 1982

Before you make a request

Before making a request, please look at what we have already published. You might find the information you want is already available in our OIA publications section, or on the Te Whatu Ora website.

People in New Zealand can request government information (official information) and can expect it to be made available unless there is a good reason to withhold it.

How to make a request

If you cannot find the information you are looking for, please email our OIA team at hnzOIA@health.govt.nz

What to include in your email

your name
a contact address – either email or postal
a contact phone number
details of the information you want – this needs to be as clear and specific as you can make it. We may ask you for more details.

You can also tell us if you are happy to receive the information in a different way – like an oral briefing, a viewing, or a summary.

Commonly requested Subjects

We publish a range of information on our website.

We recommend you check this before submitting a request. The repository can be search by release date, requestor, key words and categories.

Information about our staff numbers, financial performance and strategic direction is on our website.

The following documents may already provide what you need:

District Annual Plan and Reports – for each financial year (July – June)
District responses to the Health Select Committee Annual Review questions
CMDHB Board Meetings – Previous papers, reports and meeting agenda (2015-2022)
Information on Quality Improvements and standard (annual report)
Information about Serious Adverse Events (annual report)
Information on Maternity Services (annual report)
Information about Eligibility for NZ publicly funded health services on our website.
Commonly Asked Questions - Patients not eligible for publicly funded healthcare (PDF, 361 KB)
Information about Rest Home care and audits

If you cannot find the information you are looking for, please email our OIA team at hnzOIA@health.govt.nz

Last modified: 20 November 2023