Viewing entries tagged with 'cm health'


Being kind ……it’s as simple as a smile or a squeeze of a hand

Posted by Geraint Martin on 18 September 2015 |

Last week we launched our new strategy and values, and over the next few weeks I’ll be bringing you stories from everyday people, who live our values in their day-to-day jobs.

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Diversity Ball 2015: Viva La Vida – Live Your Life

Posted by Geraint Martin on 21 August 2015 |

On 8 August, we held our annual diversity ball, and it was wonderful to see over 700 people at the Langham Hotel in Auckland. It was a fantastic evening and a reminder of the vibrancy of our culture and the fun we have as an organisation. As I looked around the room, I was reminded of the many countries, cultures and backgrounds that make up Team Counties. It’s this diversity that is our strength and makes up the mosaic that is South Auckland and Counties Manukau.

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6 years can be ours

Posted by Janet Haley on 7 August 2015 |

Many of you would have heard about the ‘6 Hours Can Be Ours’ Campaign and how we set ourselves an audacious goal of admitting, discharging or transferring 95% of patients from Emergency Care within 6 hours. It’s a story I love to tell at our welcome day for new staff, and I take great pride in telling people that we are the only DHB, indeed the only hospital in Australasia to have maintained this target for six years running, despite the relentless pressure on Emergency Care. This success comes down to the commitment of our staff – not just in Emergency Care, but throughout the Hospital.

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A house is not just a home

Posted by Janet Haley on 15 July 2015 |

I slept rough last week as part of a Lifewise fundraiser for the work they do with homeless people. We had a great evening speaking with and learning more about the issues that homeless people face, including stories of those who have slept rough. It’s an eye opener. Half the homeless people Lifewise see are under 25 years old. Some young people find themselves sleeping rough because it becomes untenable and unsafe for them to stay at home with family. I can’t get my head around that – for relationships to get so bad that a young person (or any person) finds it’s better to sleep on the streets than in a house.

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Pushing the accelerator on integrated care

Posted by Benedict and Geraint on 18 May 2015 |

We are entering a new era in healthcare – one where we re-orientate our health system around primary and community care. With a growing and ageing population and a rise in chronic and long-term conditions, such as diabetes and heart disease, we have a challenge on our hands to integrate services and systems across the health spectrum and empower our healthcare users to keep themselves well and at home – away from unnecessary trips to hospital.

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Feedback is the food of champions

Posted by Margie Apa on 23 April 2015 |

Actually, Ken Blanchard, American author and management expert said “breakfast” of champions, but I think you get what I mean. I don’t think there is anything more humbling than someone saying ‘you didn’t do a very good job’ or ‘can you do better’? High performance athletes are used to it of course. In Valerie Adams’ inspiring biography, the amount of additional coaching and feedback that goes into pushing her shot-put out that extra few centimeters is phenomenal. Every improvement comes from dissecting her performance to look for what needs to happen differently next time – no matter how small or marginal it might seem.

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Geraint Martin

Walking in a patient’s shoes

Posted by Geraint Martin on 19 March 2015 |

For anyone who has been on the receiving end of hospital care, it can be a very uncertain and vulnerable time. I’ve been a patient a couple of times in my life, and although my experiences have been largely positive, there is much to learn from being on the other side of care.

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Geraint Martin

The facts and nothing but the facts

Posted by Geraint Martin on 12 March 2015 |

Most of the time I love my job, but there are moments where I want to bang my head against a brick wall and scream. I’m sure many of you can relate, and because it helps to get things off my chest, I’m sharing my story in my blog.

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Geraint Martin

Thoughts and Podcasts for the day

Posted by Geraint Martin on 19 February 2015 |

Before going on leave, I put pen to paper and managed to write two blogs to be published while I was away. In case you missed the blog last week, called ‘Let’s be honest about ourselves’ you can read it here. The second is as follows …..

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Geraint Martin

Let’s get honest about ourselves ….

Posted by Geraint Martin on 12 February 2015 |

What does a good day at work look like for you? What do we need to do to increase those experiences? What’s a bad day? How do we decrease those experiences? These are the kinds of questions I’ll be asking you over the coming months as part of our values refresh. I like to think about this as coming clean and being honest with ourselves about what makes our system a great place to work and when it isn’t as good, why? It’s also important that we stretch our conversations to include our colleagues who work in primary and community-based organisations – they are part of our patient’s experience of healthcare. So what do values have to do with patient safety and quality of care?

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